Job Description:
As a Customer Service Specialist, you will be responsible for reviewing submitted orders and contacting Customers regarding order selection as needed. You will work as one of the primary points of contact for customer service and order review by selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedure (SOPs), and ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.
Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE… commitment to work hard to make sure Customers and Partners come first?
HEAD FOR BUSINESS… a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS… initiative to step up and do what needs doing?
We are looking for:
What is the work?
Customer Service:
Sanitation / Stocking / Food Safety:
What is your background?
Do you have what it takes to be a fit as an H-E-B eCommerce Customer Service Specialist – Curbside?
Can you…
** It is Partners’ responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
12-2016
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