As a Team Lead, you move from being responsible largely for your own work, into a role that sees you expanding your duties to include the care and development of the Merchant Experience Specialists (4-8) who report to you. You use your experience and expertise to help your team understand and meet/exceed their expectations while developing their own knowledge and skill set. Most importantly, you are their immediate manager, consistently working to support and guide their growth and development. Helcim’s future Team Lead could be in your group of Specialists, it is your job to recognize strengths and weaknesses where they exist, provide feedback, and challenge your team to ensure those who can be more, have the opportunity to show it.
Our mission is to be the world’s most loved payments company. Everyday we’re inspired to give small businesses every possible edge to thrive and enrich the souls of our communities. That’s why thousands of merchants across Canada and the US choose to partner with Helcim. We’re one of Calgary’s fastest growing fintechs – ranking on the Globe and Mail’s 2019 list of Canada’s Top Growing Companies, and Deloitte’s 2020 Technology Fast 500.
Culture is hugely important to us – we’re friendly and collaborative, working together to achieve big goals. We focus on hiring determined and passionate individuals, surrounding you with other amazing people, and strive for everyone to help create an environment where you can thrive and make an impact. We invite you to explore our culture book at: https://www.helcim.com/theway/
At Helcim we build teams of engaged, caring and intelligent people. In return we provide an environment where you’ll be excited to come to work each day and tackle challenges with your colleagues. As part of our team you’ll receive amazing benefits including a competitive salary, paid health benefits, stock options and generous vacation time. You’ll also enjoy company provided snacks and team lunches to keep yourself fueled and the opportunity to recharge and connect with your team members at company social events.
We invest a lot of time and energy imagining and creating a company and culture that encourages discussion, the trade of ideas, and the execution of amazing products and services. We’re friendly and collaborative, working together to achieve big goals. If you want to join our team and feel you can contribute to the growth and success of our company – we want to hear from you!
Join Our Team
If you would like to be considered for this position, please submit your Resume and Cover Letter through the “Apply for this Job” button. Please address your Cover Letter to Helcim Human Resources.
Candidates must also be eligible to work in Canada. Helcim uses a hybrid work structure where team members can work 3 days in the Calgary office and 2 days at home. Staff are required to be fully vaccinated to work in our office and participate in company events.
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