Hello Kids Dentistry Hiring for Dental Office Front Desk Administrator – $1500 Signing Bonus Job at Bothell, WA Full Time

An upbeat pediatric dental office in Bothell, WA is looking for a front desk administrator. Experience preferred but will train the right candidate.
A full job description is as follows:

Essential Functions:

Provides outstanding customer service with patient as #1 priority; partnering with staff, timely and successfully resolves patient complaints, concerns and questions.

Acts as the liaison between the new patient and the office.

Explains financial options to patients and family members so as to facilitate an understanding of the patient’s’ obligations.

Opens and/or closes office according to office policy.

Checks the daily schedule for accuracy.
Greets and welcomes patients and visitors; assists in helping clinical staff with patient flow such that there is minimal patient waiting time.

Answers and responds to telephone calls with professionalism and according to office policy; responds to voice mail messages professionally and timely.

Checks in patients according to office policy, verifying and updating patient information.

Makes follow up patient appointments as needed; confirms the next appointments according to patient preferences and office policy while scheduling for most efficient use of Doctor and staff time.

Follows HIPAA protocol in protecting patient private information.

Uses best efforts to fill in cancellation and no-show appointment times.

Effectively understands and utilizes company dental software, applicable Microsoft Suite applications and other internet vehicles as necessary

Understands company’s timekeeping system and enters hours worked and PTO appropriately and timely; gains pre-approval from Office Manager for overtime; notifies Office Manager immediately if discrepancy in hours paid through payroll.

Completes continuing education as necessary.

Collects payment from patients at the time of treatment.

Prepares financial treatment plans and presents plan options to patient at end of their appointment.

Travels as necessary for business related functions and training.

Verifies patient insurance plans.

Manages the status of accounts and balances and identifies inconsistencies.

Follows up by phone, email and letters with patients on outstanding balances in tactful but diplomatic manner.

Nonessential Functions:

Performs additional tasks as necessary or assigned to achieve office/company goals.

Competitive pay based on experience – Monthly bonus based on collections – Up to 20 paid days off per year – Health insurance – Free Dental

Job Type: Full-time

Experience : Dental Front Office: 2 years (Preferred)

Work Location: * Located in Bothell, WA

Benefits: * Health insurance * Dental insurance * Retirement plan * Paid time off * Flexible schedule.

Work Schedule: Monday, Tuesday, Wednesday, Thursday and Friday with occasional Saturdays (optional).

Disclaimer: The above statements are intended to describe the general nature and level of work being performed for this position. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business needs.

Benefit Conditions:

• Only full-time employees eligible

Communication method(s) used:

• Email
• Phone
• In person

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 – $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Front Desk: 1 year (Required)
• Dental office: 1 year (Required)

Work Location: One location