Heritage Family Services Looking for Rocky Mountain House – MountainView at Cave Full Time

Description:
Heritage Family Services is in need of a Program Coordinator for our location in Rocky Mountain House.

Overseeing a team of Child & Youth Care Workers and Team Leads, the Program Coordinator is responsible for overseeing all program operations including activities, staffing, training, intake/assessments/discharge, and documentation/reporting related to clients, staff, and program operations.

The successful candidate will likely be characterized by others as authentic, service-focused, responsible, compassionate, organized and outgoing. They will possess a Diploma or Degree in the Human Services field and have a minimum of two (2) years’ experience in a supervisory role and two (2) years’ experience in the care of complex need youth and/or adults.This individual will display a strong level of interpersonal and team-related skills, and have the ability to develop healthy relationships with the youth who come into their care. This position requires an individual who can professionally address the daily challenges in this setting with confidence, forgiveness, and consistency. In addition to these characteristics, the successful candidate will possess the following competencies:

• Knowledge of Therapeutic Crisis Intervention
• Experience in managing the environment to ensure safety
• Combination of experience with First Nation, Metis and/or Inuit culture
• Experience working under pressure and in high-stress situations
• Good verbal and written communication skills
• Organization and documentation skills
• Ability to work independently and in a team environment
• Experience and understanding of complexities such as FASD, addictions, intergenerational trauma and suicidal tendencies

Some of the responsibilities for a Program Coordinator will include:

• Responsible for all day to day operations of the program
• Support and supervise staff and youth in the program; able to problem solve in a professional, respectful manner
• Accessing community supports
• Development and implementation of care plans
• Ensure use of appropriate procedure regarding intake/admission, client contact, reports and discharges
• Evaluate staff performance and participate in the hiring of new staff
• On-call for the program when applicable
• Payroll and financial duties for the program
• Staffing coverage and scheduling

As a children and family services provider, Heritage Family Services is a person-focused, service-oriented team with a predominantly attachment-based, developmental approach to caregiving. Direct care staff are trained in Therapeutic and Nonviolent Crisis Intervention and supported through a skilled Clinical Team to support growth and change in all of our persons served. With an upstanding record of serving children and families for forty years in Alberta, Heritage Family Services’ values of authenticity, service, quality, and responsibility draw both new and experienced human services professionals to build long, rewarding careers in a positive, fulfilling environment.
Heritage Family Services is an equal opportunity employer, all qualified candidates are encouraged to apply.

Desired Education : College
Exempt : No
Type : Full Time
Department : Direct Care
Location : Rocky Mountain House

Job Type: Full-time