Heritage Lifecare Looking for Care Home Administrator at Rotorua, Bay of Plenty, New Zealand Full Time

• Full Time
• Application Closes 14 Jun 2025
• Bay of Plenty – Rotorua
• Administrative Services Manager

Join our team at Cantabria Lifecare & Village to make a positive impact on the lives of our residents by providing exceptional care in a warm and caring environment.

Cantabria Lifecare & Village is a 176-bed Care Home and Hospital with a 35-unit Village, located in the wonderful Rotorua. Our team comes from all around the world and are open and welcoming to people from diverse backgrounds and cultures. But we are all connected in our Heritage community by our passion for caring and empathy. Why would you want to work anywhere else?

About Us

Heritage Lifecare is one of the leading and largest aged care providers in New Zealand, and the largest dementia provider. We are a fast growing, dynamic organisation with 42 care homes and 20 villages from Whangarei to Invercargill, with an abundance of opportunity. We pride ourselves on being a caring community and have a supporting and nurturing culture; we are whānau.

About Our Role

• Cantabria Lifecare & Village, located in Beautiful Rotorua
• Permanent full-time – 40 hours per week
• Attractive Annual Salary

We have a fantastic opportunity for a detail-orientated and personable multitasking Administrator with a passion for caring for others, to make a meaningful difference to the lives of our residents. You will have a positive compassionate attitude, the ability to make others smile, and be great at working with people. You will play a pivotal role in warmly welcoming and supportive atmosphere to visitors, residents, and staff. You will be answering phone queries, welcoming and supporting visitors, and completing general administration tasks.

As the Administrator you will be a critical member of the care home management team and will support this team with a wide range of duties, including greeting loved ones, answering phone calls, processing new residents’ paperwork and supporting with recruitment of staff. This is a truly rewarding opportunity that brings a difference into the lives of others. Work together in a team to provide a safe, caring and supportive environment for our residents. Form lasting relationships with residents and whanau-family. Adapt and support your wider team members to create a great team.

Your Skills And Experience

• Previous administration experience in a fast-paced and busy environment
• Ability to build positive professional relationships with residents, staff, visitors, and external stakeholders
• Excellent time management skills with the ability to problem-solve effectively
• Experience with invoicing and on-charging processes, or the ability to learn desirable
• Good verbal and written communication skills
• Ability to work as part of a team and independently
• High-level computer literacy with the ability to learn new systems and processes quickly
• Understanding of Nga Paerewa sectors standards and applying the Treaty of Waitangi standards in the workplace.

What’s In It For You

• Work for one of the most progressive aged care companies in New Zealand.
• Competitive pay scale based on skills & experience.
• Opportunities for professional development and advancement.
• Supportive and collaborative work environment.
• Make a meaningful difference in the lives of our residents.

Join Us

Submit an online application today by selecting the ‘Apply’ link

Heritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.

Applications will be reviewed as they are received, and interviews may take place prior to the close date.

Applicants must have the legal right to work in New Zealand. Following NZ Immigration requirements, we must first consider candidates that already hold the right to work in NZ for this role. Therefore, we may be unable to support a visa application for this role.

• Administrator.pdf