Título de la posición Customer Supply Chain Manager
Posición a quien reporta Sr. Manager Demand & Supply
Departamento Demand Planning/Supply Chain
Localidad Ciudad de mexico
Propósito del puesto
Responsible for leading Hershey´s CPFR process & team to achive Supply Chain KPI’s goals, internal and external, for top Retail Customers.
Have a successful and improve collaboration model with top Retail customers, under continuos improvement principle.
Resumen de actividades clave
Led the team to ensuring standards in customer communications are maintained scorecards, to achieve Supply Chain KPI’s and Joint Supply Plans that are fit for purpose
In collaboration with the Sales and Trade Mkt teams, ensure regular face-to-face business reviews with key customer contacts to obtain performance feedback, customer service requirements and communicate next steps to improve collaboration
Drive the customer supplier rating processes to obtain clear feedback from each customer site and define action plan for continuous improvement
Serve as a central point of contact to communicate retail compliance initiatives to and from retail customers
Lead Account Level Customer Forecast validation role on promotion forecasts for the trade customers
Ensure team responsibilities in the areas of forecasting, allocation, execution, order book management, Customer Program management, On Time In Full requirements
Maintain communication with International Supply Chain teams to share best practices and solve opps
Habilidades y Competencias
Education: Bachelor of Statistics/Marketing/Mathematics/ Industrial Engineering
Experience: Minimum of 5+ year progressive experience and have demonstrated proficiency in Statistics applied, Demand Planning, CPFR process &JBP colaborations, understanding financial and operational impacts.
Knowledge & Understanding CPFR model in detail.
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