Highgate Hotels, LP Hiring for Convention Svcs Mgr at New York, New York Full Time

Convention Svcs Mgr Requisition ID 2022-33542 Category Catering and Convention Services Job Location US-NY-New York Property Crowne Plaza NY Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location Crowne Plaza Manhattan Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview Responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients’ functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff. Responsibilities Anticipate client and individual guest needs associated with execution of event Resolve complaints and requests to client satisfaction. Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements. Review sales and labor costs for previous day; resolve discrepancies with Accounting. Track actuals against budget. Manage group room blocks up until contracted “cut off” Prepare accurate deposit invoices Review Final bill for completeness and accuracy. Prepare and distribute, in a timely manner, accurate Banquet event orders. Qualifications Minimum (2) two years of college, degree desirable. Excellent written and oral communication skills. At least 2 years experience in a similar position in similar operation preferred. Experience with Delphi Experience with Microsoft Office- particularly Word, Excel, and Powerpoint Catering sales experience preferred Knowledge of Superior relationship-building skills and able to effectively network. Fluency in a foreign language preferred. Salary($65,000-$75,000) Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.