Hilton Hiring For Assistant Night Manager at Dublin, County Dublin Full Time

Salary EUR28,000/year plus incentives

Working hours are 11pm – 7am, 5 days out of 7 – 39 hours contract

Hilton Dublin Airporthotel is only 8 kilometres from the Airport and only 10 km from Dublin’s city centre and the traditional fishing village of Howth. Ourrestaurant serves classic Irish and international dishes. The Hilton Dublin Airport hotel also has a relaxed bar with an open fireplace.

Hilton was voted #2 Great places to work in 2022. Our industry is all about people, so we are serious about taking care of our team members and support their career ambitions in an individualized way. The Hilton Dublin Airport has a solid track record in developing people at all levels for longer term careers. We also welcome those that are looking for flexibility around their lives outside of work with flexible hours and a range of contracts to suit.

About the Role:
We are looking for someone who is at the moment working as a Senior Receptionist or Receptionist Supervisorand would like to take they career to the next level. An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing?

As Assistant Night Manager, you are responsible for managing the first impressions of our Guests by performing the following tasks to the highest standards:

Someone who is a Senior Receptionist or Receptionist Supervisorand would like to take they career to the next level

Oversee Front Office operation to maintain high standards

Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement

Serve as a point of contact for regular and important Guests

Complete Night Audit duties

Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

Represent the Night Manger and other senior managers in their absence, taking full responsibility of the hotel

Act in accordance with all security and emergency procedures and manage the instigation of these, as required

Compile adequate handover to Early staff / Duty Manager

Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts

Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area

Act in accordance with policies and procedures when working with front of house equipment and property management systems

Conduct Health and Safety Checks and Night Walks

Maintain a good status awareness of all hotel areas

What are we looking for?

At least 1 year experience in Front Office, preferably within the hotel, leisure or retail sector

Competent level of IT proficiency

Excellent leadership and management skills

Commitment to delivering a high level of customer service

Excellent grooming standards

Positive attitude and good communication skills

Ability to work on your own and as part of a team

Benefits

Smart uniform providedandlaundered

Free and healthy meals when on duty

Grow your Careeryour next position could beas an Assistant Restaurant Manager

Personal Developmentprogrammes designed to support you at every step of your career

A chance to make a differencethrough our Corporate Responsibility programmes – Find out what and how we are doing ()

Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts:with Perks at Work

Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Free Parking

Free Taxiafter midnight

Cycle to Work Scheme

Modern and inclusiveTeam Member’s areas

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

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