The Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile.
The Guest Service Agent position, is a full-time position, working rotating/flexible schedules, starting at either 6:00 a.m. to 2:30 p.m., 8:00 a.m. to 4:30 p.m. 10:00 a.m. to 6:30 p.m., 12:00 p.m. to 8:30 p.m. 2:30 p.m. to 11:00 p.m., 3:00 p.m. to 11:30 p.m. and/or overnights 9:30 p.m. to 6:00 a.m., 10:30 p.m. to 7:00 a.m. Weekends and Holidays required. *Hours vary based on business needs*
Starting pay is $16.50 per hour plus up-selling incentive, $17.50 after 90-day probationary period
Paid Time Off (PTO), Health & Welfare benefit plans, and Team Member and Family Travel Program benefits!
APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone).
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Guest Services, Operations, and Front Office
Title: Guest Service Agent – Palmer House Hilton
Location: null
Requisition ID: HOT07R4A
EOE/AA/Disabled/Veterans
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