Hilton Looking for Marketing and Communications Coordinator at Queenstown, Otago, New Zealand Full Time

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from – Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!

What will I be doing?

In your new role as Marketing and Communications Coordinator you will support the implementation of the marketing and communication strategies across the two Hilton properties in Queenstown. Specific position focus will be applied to increasing the profile, share of voice and reputation value for the two hotels among targeted customer and travel media. More specifically, you will:

• Ensure all hotel touch points and merchandising opportunities are maintained in accordance with the Hilton Brand Guidelines.
• Ensure visual assets are up-to-date and comply with Hilton Brand Guidelines.
• Be responsible for updating marketing content on Hilton branded and third-party travel websites.
• Create a localised social media content plan and coordinate the delivery of messages.
• Assist with the creation of local Purchase Orders, payment of invoices and monthly reforecasting.
• Coordinate artwork briefs, delivery and distribution of all Queenstown-based collateral.
• Assist with journalist enquiries, distribution of media releases to travel and trade contacts, and record maintenance of all advertisement and editorial coverage.
• Organise and deliver promotional events.
• Support the General Manager in meeting key business objectives, by providing assistance as well as overseeing the day to day administration.

What are we looking for?

The ideal candidate will have a passion for delivering an exceptional guest experience. To be successful in this role you will have:

• Ability to understand key business indicators and competitive trends
• Previous Hotel or leisure sector experience
• Previous Marketing experience in a similar environment
• Basic knowledge of budgeting or cost-management
• Relevant degree, in marketing, business development or other relevant business field, from an academic institution
• Proven organisational and planning skills
• Ability to work under pressure at all times
• Committed to delivering a high level of customer service, both internally and externally

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

• Workplace flexibility (work life balance)
• Professional leadership development framework
• Worldwide career opportunities
• Access to Hilton University and over 5000 online learning programs
• Free events and activities
• Discounted gym membership
• Free staff meal and daily dry-cleaned uniform
• Discounted accommodation and food & beverage rates globally
• Participate in ongoing recognition programs
• Diverse by nature and inclusive by choice
• Support to participate in a variety of local volunteer activities
• Fast track to Hilton Honors Silver status

When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.

Work Locations

Hilton Queenstown Hotel

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Communications and Corporate Affairs