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Canada
Hilton Transportation Looking for Dispatcher / Logistics Coordinator (FT) at Concord, ON Full Time
At Hilton Transportation, our employees take pride in their work and show dedication to their job. As a Dispatcher, you will be responsible for handling all interactions with Drivers while ensuring customer satisfaction with each transaction. This is a fast-paced job that supports and blends responsibilities in the areas of customs compliance, and operations. Become a part of our fast-growing, dynamic team and we’ll help you build a career that will exceed your expectations.
Pay, benefits, and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including extended health benefits (medical, dental, and vision), life insurance, disability, and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including extended health benefits (medical, dental, and vision), life insurance, disability, and more.
What you’ll do on a typical day:
- Communicate with customers, the operations team, and drivers to ensure smooth operations.
- Recognize and resolve documentation errors.
- Assist drivers with shipment and trip information relative to assigned orders.
- Process shipments and trips to ensure on-time service to our customers.
- Source and book loads on Load link.
- Negotiate rates on loads and book contracts with customers.
- Communicate any issues with customers and the operations team.
- Create lasting relationships with customers, drivers, and coworkers.
- Book Pick up & Delivery appointments and assure they are made on time.
- Enter & Update order info in the Dispatch software.
- Provide updates on in-transit loads.
- Resolve any issues as they arise.
At a minimum, you’ll need:
- 5 years of related Trucking industry work experience.
- Strong computer and typing skills.
- Experience with Microsoft Office.
- Good communication skills.
- Availability to work a variety of shifts including weekends if needed.
- A solid book of contacts in the industry.
