HIND Management Looking for Restaurant Supervisor – Sudima Auckland City at Auckland, Auckland, New Zealand Full Time

An exciting opportunity awaits for Full Time Restaurant Supervisor at our restaurant East.

East is our hotel restaurant and bar which offers our guests vegetarian Asian inspired dining for breakfast, lunch and dinner.

Ideally you will have experience in a similar role, a passion for exceeding our diners expectations and great knowledge of food and beverages. We are looking for someone who is passionate and has the enthusiasm that will inspire a team of restaurant and beverage superstars.

This is a hands on role which requires leadership skills, the ability to remain calm under pressure whilst leading a busy restaurant and bar team to ensure exceptional service.

The successful candidate will have experience as a Supervisor or ready to take that next step with three years or more of food and beverage experience. You will be conversant with Sale of Liquor responsibilities. We appreciate and value every one of our team members, and the person in this position will demonstrate true leadership skills by encouraging and supporting the team through their chosen career.

This is a permanent, full time role based at Sudima Auckland City in Auckland CBD. The pay rate is $28 per hour with a guaranteed minimum of 32 hours per week.

In this role you will:

Delegate tasks to restaurant staff and supervise their performance

Maintain a fully-stocked inventory and order food supplies, as needed

Manage dining reservations

Help staff resolve on-the-job challenges

Track daily costs and revenues

Balance the cash register at the end of the shift

Coordinate with suppliers as they deliver food product orders

Ensure client satisfaction and gracefully handle any complaints

Open or close the restaurant (when responsible for the first or last shift)

Report maintenance and training need

Requirements

2-3 years experience in F&B service

Previous Supervisor Experience Preferred

NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above.

Excellent Communicator

Understanding of Sale of Liquor Act

Exudes attentive, friendly and professional service

Excellent wine, beer and cocktail knowledge

Highly organised and plans ahead

Can work on a rotating roster 7 days a week

Candidates must already have the legal right to work in New Zealand to be considered for the role.

Benefits

He kura te tangata – We are all valued

As an employer of choice, we offer great employee benefits like life-cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!

• Hourly rate of NZD$28.50 – $29.50 per hour
• Free Life cover, Digital Will & Best Doctors teleservice*
• Wellbeing programme including Health insurance discounts
• Excellent reward & recognition events
• Long service and anniversary program
• Staff, Friends and Family rates within our network
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own digital learning Academy

Who We Are – Ko Wai Mātou

Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.

At Hind Management we believe ‘We Are all Valued – He Kura te Tangata’, our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.

Hind Management has recently been awarded HRD’s Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.

Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our Support Office (09) 399 2508 by pressing the option of the hotel where this vacancy is listed. A representative will be able to assist Monday to Friday 9 am – 5 pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.

E MANAWANUI ANA MĀTOU – WE CARE : KA WHAI MĀTOU I TE TIKA – WE DO THE RIGHT THING : KA MAHI TAHI MĀTOU – WE WORK TOGETHER