Hines Hiring For Sales & Admin Assistant at Dublin, County Dublin Full Time

We are an accommodation and student experience provider based in the UK, we want to provide amazing experiences in all of our communities by investing in our people, our facilities and our brand. We believe in student homes, not student rooms, and we want to provide the best experience possible. We strive to constantly improve. To take feedback from our teams, our residents and our business partners. We aim to provide safe, fun places to live and work.

Responsibilities:
Role Profile

To provide sales, customer service and administrative support to the aparto team at Beckett House.

To manage all general student related queries including responding to letters and emails.

To provide weekly performance related information for sharing with the management team.

To ensure that the show flat is kept clean and tidy at all times in readiness for viewings.

To make appointments and assist with viewings of the show flat to interested students.

To participate in face to face marketing activities at student fairs or leafleting in key areas.

To inspect flats, room and kitchens during our turnaround period.

To be flexible on hours.

To work occasional evenings or weekends for events and fairs.

To work occasional weekends on a Rota basis during the busy months

To assist with the summer turnaround period; to include resident check outs and check ins.

To prepare the documentation and arrival packs for all new residents.

To answer all enquiries via telephone and email.

To meet and greet customers and external visitors.

To manage, improve and update the office information systems including contact databases and paper files.

To carry out any ad hoc duties.

Qualifications:
Person Specification

The below underpins the service provided by aparto; our values. We have great people who put the customers first at every opportunity. They will always be encouraged to have fun whilst remaining dedicated to always improve our service.

Outgoing and happy member of a team

Enthusiastic

Willingness to get involved in social functions i.e. Halloween, Christmas and Student Open Days etc.

A desire to learn and to continually develop

Willing to attend relevant training days/sessions

Willing to seek feedback and review ways to do things better

Closing:
Summary Statement

You will be tasked with focusing on the needs of aparto and its residents. By being proactive and taking initiative in identifying areas for improved performance and experience, you will be owning your part in our success; all the while building trust and respect with colleagues and students alike.