Hire Dynamics Hiring for Customer Service Representative Virtual Hiring Event at Floyd County, KY Full Time

Job Responsibilities:

• Inbound Calls Assisting Customers with Residential Internet Repair
• Troubleshooting
• Resolving Customer Technical Cable and Video Service Issues, Including Repair, Billing, and Accounts

Job Requirements:

• High School Diploma or GED
• Strong Communication and Phone Etiquette
• Troubleshooting Experience
• Tech Savvy
• Problem Solver/Customer Service Mind-Set
• Ability to Multi-task

Pay: $20/hour

Hours: 40 Hours/Week – at least 1 weekend day required

Open Availability: Monday-Sunday; 8 hour shifts

EOE

Technical requirements

After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

What to prepare

• Valid ID(s) to complete an I-9 and mask. Completion of the online application ahead of time will make the process much faster…but it not required.

Preferred dress code

Casual (come as you are, but please be presentable)

About Hire Dynamics

Built with the mission to be the #1 staffing company that you’d refer to a friend, Hire Dynamics was founded in 2001 to create a different kind of staffing business, one that puts people first and builds partnerships that help both businesses and individuals reach their goals. Since 2001, Hire Dynamics has experienced thoughtful, accelerated growth that is fueled by the belief that what we do truly matters to the lives of the people in our community.

Hire Dynamics has received Inavero’s “Best of Staffing” award each year since 2010, scoring at a level with companies considered “world class” for service. The award recognizes the top 2% of the 10,000+ staffing companies in the U.S. based on client and talent perceptions of service quality. Our most recent honors include being ranked a “Best Places To Work” in Georgia, North Carolina, South Carolina, and Tennessee.

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.