Hire Up Staffing Services Hiring for Customer Service Representative at Ceres, CA Full Time

Hire Up Staffing Modesto is currently in need of a Customer Service Representative for a local farming Ceres client! This will be working out of their corporate office and dealing with all their wholesale, bulk customers and processing their orders.

*To be considered, we are only looking at candidates with direct farming, manufacturing or large scale wholesale food distribution company experience.

Immediate opening – Actively Interviewing!

$18-$20 per hour depending on experience.

M-F. 8: 00 a.m. – 5: 00 p.m.

Responsibilities:

• Assist and generate documentations for all commercial and sample orders.
• Compile forecast per customer and project forecasted orders.
• Coordinate packaging schedule based on orders and priorities
• Serves customers by providing product and service information and resolving product and service problems.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Qualifications/Skills:

• Customer service 1-2 years of experience from a manufacturing, food distribution or farming company
• Documentation skills
• Phone Etiquette
• Analyzing information
• Familiarity with Microsoft office software and phone systems
• Previous experience, especially in particular industry, preferred

Education:

• University/college degree is an asset

If this sounds like you, please give us a call 209-213-5636 or walk in for an interview at 1150 9th Street Suite C Modesto Ca 95354