Hirepool Looking for Customer Service/Groomer  at Queenstown, Otago Full Time

• Ongoing training and development
• Sign-on bonus of $1,500*
• Wide range of employee benefits free including free staff hire in our DIY fleet

Our Hirepool Vehicle Rentals team provide expert advice to business, commercial and recreational travelers on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV, and sporting events to independent contractors, and casual weekend hirers.
 

As a Customer Service/Groomer you need excellent customer service and communication skills and a confident phone manner to field queries, provide advice, and put quotes and contracts together, as well as ensuring our vehicles are well groomed, maintained, and ready for hire. Show great attention to detail and have excellent time management skills. From time to time you may be required to help out across all areas of our branch operations.

What you’ll do:

• Keep the branch’s vehicle and rental fleet groomed to the highest standards
• Ensure all the necessary compliance checks are carried out
• Help identify and escalate any repair and maintenance issues
• Deliver/pick-up vehicles in central region
• Create contracts and complete transactions
• Manage maintenance and damages effectively
• Answer phones – provide sales advice and quotes

What you need to have:

• Full Class 1 Driver Licence
• Great communication skills to enable you to work with a variety of people and build successful working relationships
• Good computer skills with a high level of accuracy and attention to detail
• Willingness to take ownership
• Able to work on a rostered basis – our branch is open Monday-Saturday

*Sign-on bonus is a gross payment – $500 in first pay, $500 paid at 3mths & $500 at 6mths.

Hirepool was established in 1955 and over that time we’ve grown to become the national leader in the hire industry. Our equipment ranges from lawnmowers to 30-tonne excavators, portable toilets to 40-metre marquees, cars to 10-tonne trucks. It means we provide our services to a really diverse customer base; everyone from big names in infrastructure and construction to independent contractors and first-time DIY-ers all the way from Whangarei to Invercargill.

To apply for this job go to: https://hirepoolcareers.co.nz/Vacancies & enter ref code: 6175520.