Hirepool Looking for Customer Service – Portables at Palmerston North, Manawatu-Wanganui Full Time

Feilding location

Our Portables team supply and maintain equipment to customers hosting a wide range of public and private events. You’ll have probably seen our toilets, fencing and storage units at some pretty cool places around the country; everything from concerts to sporting events – our Customer Service team help make this happen.

By providing quality product advice and sales support they take bookings and coordinate with other members of the team to ensure we supply the right gear for our customers’ needs.

It would be an advantage if you have worked in the hire or a related industry but if you’re prepared to learn about what we do and have some really great previous customer service experience, we’d be keen to hear from you.

There is always a lot going on, so being organised, detail focussed and have a strong work ethic we have the right environment for you to thrive in. You may even get the chance to help out on-site during our very busy summer events season.

What you’ll do:

• Answer phones – provide sales advice and quotes
• Create contracts and complete transactions
• Coordinate truck drivers’ daily workloads
• Office administration and customer account maintenance

What we can offer:

• The chance to be part of some great local events
• A great team-working environment
• You’ll be working for one of the most recognisable names in the hire industry
• Wide range of employee benefits including free staff hire in our DIY fleet

What you need:

• A full driver licence
• Ability to work well in a team, with a ‘can-do’ attitude
• Excellent attention to detail and accuracy
• Intermediate skills operating computer systems & software

About Us:

Hirepool was established in 1955 and over that time we’ve grown to become the national leader in the hire industry. Our equipment ranges from lawnmowers to 30-tonne excavators, portable toilets to 40metre marquees, cars to 10-tonne trucks. It means we provide our services to a really diverse customer base; everyone from big names in infrastructure and construction to independent contractors and first time DIY-ers all the way from Whangarei to Invercargill.