Hiring for Office Administrator Job at Toronto Full Time

Hire A Maid (www.hireamaid.ca) and Facility Pro (www.facilitypro.ca) are seeking an Office Administrator – Sales & Operations to support the growth of our award-winning home cleaning service, and recently introduced commercial & office cleaning service across the Greater Toronto Area.

As the Office Administrator, your role includes sales and operations responsibilities, and ensuring that all office functions are running efficiently and effectively to support our high customer service standards, business growth and cleaning staff success.

Prior cleaning industry experience is not required — training will be provided on our services, pricing, software and operations. This is not a hard sell position – we provide excellent service that we are proud to deliver, and potential clients are contacting us following referrals by happy customers and after reading our excellent online reviews.

The position includes the following responsibilities:

• Support our professional cleaning staff – communicating all client instructions, responding to questions, feedback or requests, and trouble-shooting any issues they encounter during the day
• Champion our services to prospective clients on why they should choose Hire A Maid (home) or Facility Pro (commercial) to clean their properties, and provide price quotes
• Respond to client inquiries for new bookings or to change existing appointments
• Action client feedback with cleaning staff and ensure client instructions are up to date
• Perform payment processing, and manage accounts receivable
• Support quality standards by conducting quality control inspections when needed
• Assist in performing HR functions (hiring & performance management)
• General office organization and admin (supply replenishment, office laundry & upkeep)
• Recommend, assess and implement other new initiatives to advance the businesses’ growth and profitability
• Other duties as required to support the business’ evolving needs

Candidates for this position will meet the following requirements:

• A valid drivers’ license and excellent driver insurance record to drive the company car when needed.
• Solid relationship building and customer service experience.
• Cheerful phone manner with strong sales and customer service experience.
• You learn new software programs with ease and are an excellent problem-solver.
• Excellent organizational skills, a keen attention to detail, and a careful approach to your work to ensure accuracy.

If you feel that this role is a good fit, and are looking for a company offering advancement opportunity with a promising future that you will help shape, we’d love to hear from you! Thanks for your interest!

About Hire A Maid and Facility Pro:
Hire A Maid began in 2008 and is a leader in home cleaning services across the GTA. Facility Pro was created in 2021 to provide commercial facilities a top-tier, high quality cleaning service. We encourage you to read our customer reviews to learn more about us: https://homestars.com/companies/2808756-hire-a-maid

Job Types: Full-time, Permanent

Salary: From $45,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application question(s):

• Do you have a drivers’ license and how many years of insured driving experience do you have?
• How many years of sales experience do you have?
• How would you describe your organizational skills (good, very good, excellent)?