HonorBuilt is an IT services company specializing in restaurants and other multi-location businesses. This position is on our QSR System Support team and the official position title is QSR Support Technician. We serve national brands like Chick-fil-A, Krystal, Burger King, Popeye’s, Shane’s as well as dozens of smaller local clients. They are looking for someone who is hard working, and demonstrates exceptional customer service skills. We strongly believe that it is important that we serve our clients well. Some of the essential duties include diagnosis and troubleshooting issues for Point of Sale Systems (Aloha, SICOM & RPOS and others), diagnosis and troubleshooting of networking issues, wired and wireless, and diagnosis and troubleshooting of Windows 7 and 10 Operating Systems.
***MUST HAVE EXPEREINCE IN A TECHNICAL SUPPORT ROLE IN A CALL/CONTACT CENTER***
This is an entry level helpdesk support role. The job will be four, 10 hour shifts and the exact shift will be determined based on needs upon hire.
This is a remote/work from home position.
Essential Duties and Responsibilities:
Additional Duties and Responsibilities:
Candidate Requirements Include:
Internal Job Title: QSR System Support
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
Schedule:
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