Hopebridge, LLC Hiring for Patient Onboarding Supervisor at Indianapolis, IN Full Time

You are a mission-orientated, servant leader who is passionate about business process optimization. As a Patient Onboarding Supervisor, you are responsible for leading a team of three to five Care Coordinators who are responsible for expediting and optimizing client service referrals. Additionally, you will assist with forecasting and projections for the patient onboarding process.

Location

• Corporate – Indianapolis, IN

Role Overview

• Drives new patient velocity by maximizing the patient schedule for evaluations and new therapy
• Works daily with center managers and regional team to maximize patient onboarding
• Monitors and controls patient onboarding process inputs/output
• Monitor KPIs around onboarding efficiencies
• Drives onboarding in conjunction with labor utilization and efficiency
• Assists in forecasting and providing projections for the following:

• Annual Operating Plan
• Staffing needs
• Process/system improvements

• Utilizes constraint management within leadership team
• Create and maintain the psychologist calendar for our DX team
• Work directly with our interpretation services provider

Benefits and Perks

• Starting salary of $60,000
• Monday through Friday schedule
• 18 days of PTO (11 days of paid time off and 7 paid holidays)
• Health, vision, and dental insurance
• Short and long-term disability insurance
• 401K retirement options with company match

Profile of an Ideal Candidate

• Possess a minimum of a high school diploma or GED; however, a bachelor’s degree in business, finance, or a related field is preferred
• Must be a fast-paced, independent, motivated self-starter with a drive to succeed
• Entrepreneurial with the support and guidance of a corporate structure
• Ability to manage both sales and operations-focused team members is a plus
• Having the ability to manage multiple moving parts simultaneously, and impact our people, customers, and financials
• Proven P&L responsibility

Hopebridge is proud to be an Equal Employment Opportunity and affirmative action employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

Requirements:

PI190032745