Hotel Isaacs Cork Hiring for Receptionist Job at Cork , Ireland Full Time

Position: Hotel Receptionist (Full-Time Permanent)

Location: Hotel Isaacs Cork, Cork City

Hotel Isaacs Cork are currently recruiting for an experienced Hotel Receptionistto join our wonderful team.

Hotel Isaacs Cork

Hotel Isaacs is a stylish Boutique property located in Cork city centre, just a five minute walk from the city’s main thoroughfare Patrick Street, and within easy walking distance of the city’s sites & attractions. As well as being attractive to leisure guests, the location is also ideal for corporate travellers. We like to think that we stand out from the crowd.

The property offers spacious guest rooms and Two and Three bedroom apartments each with fully fitted kitchen, living room and dining room. Onsite, the popular and critically acclaimed Greene’s Restaurant enjoys a unique setting under a stone archway, with it’s own courtyard garden and waterfall.

Cask Cocktail bar, located directly opposite the hotel, is one of Cork city s most unique spots to wet your whistle. Opened in 2017 in a former antique shop Cask is a must see when visiting Cork.

Your New Role

The receptionist has one of the most important and rewarding roles in the hotel as they will be the first and last impression for most of our guests. The receptionist ensures that our guests are enjoying their stay to the highest of standards and they are made feel welcome at every opportunity. It’s a varied role which takes into account all the departments within Hotel Isaacs and is the main port of call for customers. This includes greetings, sales, switchboard operations, billing and general queries/complaints. The successful candidate will have at least 1-2 years hotel reception experience and must have excellent communication and presentation skills. Must be a team player with the ability to multi task and have a fine eye for detail.

Key Responsibilities:

• To greet guests in a warm, friendly manner
• To check in and out guests efficiently and quickly
• Answer switchboard and telephone in a friendly, professional manner, transferring calls to correct extensions and dealing with requests
• To take reservations correctly, noting any special requests
• To promote and sell the Hotel’s facilities at all times
• To ensure billing is correctly done to the agreed standards
• To deal with any guest complaints, queries and suggestions quickly and efficiently
• To handle all departmental floats and safe deposits, maintaining high levels of security
• To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling etc
• Effective communication with other employees to ensure the day to day business runs smoothly

Why Work With Us?

We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.

Just some of the benefits of working with us:

• Excellent working environment
• Excellent discounted hotel staff rates across Ireland, UK & Continental Europe
• Friend & Family Rates within sister Hotels across Ireland.
• Wellbeing Support & Employee Assistance Programme
• Discounted Health Insurance
• Meals on Duty
• Social Events
• Training & Development opportunities
• Career progression opportunities

This is an exciting opportunity to join a hotel that is managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM

To Apply

If you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you!