HP Inc. Hiring for HP Federal-Field Technical Representative at Sacramento Full Time

This job is located in Chico, California.

Acquires job skills and becomes familiar with company policies and procedures to complete routing assignments/tasks. Basic understanding of the general/technical aspects of the job. Works on assignments that are routine in nature where limited judgment and/or minimal problem resolution is required. Allocates own time efficiently as detailed by supervisor. Normally receives detailed instructions on all work.

Responsibilities:

• Interact with Customer to ensure Customer satisfaction following established procedures.

• Perform installations, reinstallations, maintenance, and repairs on Customer equipment.

• Deliver standard services.

• Uses data from known resources to ensure customer product needs are met.

Education and Experience Required:

• Minimum High School/Vocational School or equivalent certification.

Knowledge and Skills:

• Relevant product/company knowledge.

• Moderately basic troubleshooting skills.

• Basic analytical and communications skills.

• Proficient in professional oral, and telephone communication skills.

• Ability to gather relevant information systematically, and identify needs and solve problems following the instruction.

• Ability to maintain ongoing relationships with customers, peers and support partners.

• Ability to effectively interact and communicate with people at operational level.

• Perform reporting and administrative functions.

• Manage time effectively.

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

So

are we. We love taking on tough challenges, disrupting the status quo,

and creating what’s next. We’re in search of talented people who are

inspired by big challenges, driven to learn and grow, and dedicated to

making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion – it’s just who we are.

From the boardroom to factory floor, we create a culture where everyone is

respected and where people can be themselves, while being a part of

something bigger than themselves. We celebrate the notion that you can

belong at HP and bring your authentic self to work each and every day.

When you do that, you’re more innovative and that helps grow our bottom

line. Come to HP and thrive!