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United States
HR Works, Inc. Hiring for Leave Coordinator (fully remote!) at Fairport, NY Full Time
We’re Growing!! If you are interested in a career in leave administration and are passionate about delivering quality service, we encourage you to consider HR Works, Inc.
Offers competitive compensation with excellent benefits package and a GREAT culture
Best Place to Work in New York State – Our 11th Consecutive Year on the List!
Recognized as one of the fastest growing consulting firms in the U.S.
HR Works’ rapidly-growing outsourced benefits area is currently recruiting for a Leave Coordinator to potentially work out of our Rochester or Syracuse NY offices or function 100% remotely. This role assists clients across the United States with leave administration. Duties also involve working directly with clients employees to answer questions related to state-specific leave eligibility and application.
DESCRIPTION
Leave Administration:
Respond to client s HR/employee request for medical leave
Send applicable paperwork and required forms (FMLA, State Disability and Paid Family Leave, Supplemental STD, LTD) to employees
Answer employee inquiries on FMLA/disability/paid family leave
Submit FMLA and carrier disability and family leave forms for processing
Follow-up with carriers on the status of disability and paid family leave claims
Update leave tracking system
Communicate with employees on leave re: status of claims, expected return to work dates, providing updated medical documentation, etc.
Provide status updates to clients
Monitor leave status and follow-up as needed
Systems:
Setting up and maintaining Leave tracking records
Navigating a variety of HRIS systems and insurance carrier web portals
Client Maintenance:
Offer clients recommendations on compliance, trends, and best practices
Documentation & Reporting:
Create, implement, and maintain streamlined processes and written procedures
Track data/activities in order to prepare reporting for clients and carriers as needed
Document issues and outcomes into leave tracking system
Vendor Relations:
Work with carriers to administer employee leaves
Work with carriers to resolve employees claims issues
REQUIRED EXPERIENCE
Minimum of two (2) years of related HR experience
Leave administration and HRIS experience is a plus!
Knowledge of state leave laws and compliance requirements
Experience with ADP Workforce Now preferred
SKILLS & COMPETENCIES
Excellent customer service and follow through skills
Strong communication (verbal and written), interpersonal and presentation skills
Ability to take initiative and act proactively
Strong administrative and documentation skills
Organized and detail oriented
Demonstrated ability to problem solve by adapting knowledge and experience
Ability to work under pressure with multiple priorities and deadlines
Proficient in Microsoft Excel
Ability to maintain a high level of confidentiality
REQUIRED EDUCATION
Associates degree or commensurate work experience will be considered
HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
