Humana Hiring for Front Desk Associate Job at Orlando, FL Full Time

Pay: $19.99 – $28.99 per hour

Humana is looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.

Responsibilities:

• Processes customer payments, including posting to the computer operating system, and prepares and submits the payments for the branch banking deposit, referring all discrepancies to supervisor.
• Processes and reconciles the daily cash box journal.
• Enters return and/or rebill sales orders to correct previous billing errors or discrepancies.
• Expedites open negative return purchase orders.
• Provides special handling of invoices and statements for identified
• Assures proper tax-exempt forms are on file for applicable customers.
• Monitors material transfer register and reports activity discrepancies to supervisor.
• Maintains hard-copy receiving, cash box, and manifest files.
• Answers all incoming calls in a professional manner and transfers them to the appropriate person.

Responsibilities:

• High school diploma or relevant qualification.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.