These are amazing opportunities to join a Fortune 100 company that continuous to expand and grow within the Healthcare industry!!
The Inbound Contacts Representative represents Humana by creating Perfect Experiences for incoming telephone or digital inquiries from Medicaid Members. These Inbound Contact Representative strives to provide the members a resolution or pathway to resolution on each call while providing a perfect call experience. These positions are full-time (40 hours/week) Monday – Friday working an 8-hour shift anytime between the hours of 7:45am and 8:00 pm, EST, based on business requirements. It may be necessary, given the need, to work occasional overtime and weekends.
Responsibilities
What we need your help with:
The Inbound Contact Representative addresses member needs which may include complex benefit questions, resolving issues, educating members, and delivering best-in-class member experiences.
COME GROW WITH HUMANA! BENEFITS DAY ONE – STELLAR 401K MATCH – PAID TIME OFF – TUITION ASSISTANCE PROGRAMS – STELLAR WELLNESS/REWARDS PROGRAM
What you need for success! – Required Qualifications
Work at Home Requirements
What you need to be STAND OUT among the crowd! : Preferred Qualifications
Additional Information
Scheduled Weekly Hours
40
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