Humana Hiring for Office Assistant Job at Miami, FL Full Time

We are looking for a capable and friendly Office Assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies.

Responsibilities:

• Processes customer payments, including posting to the computer operating system, and prepares and submits the payments for the branch banking deposit, referring all discrepancies to supervisor.
• Processes and reconciles the daily cash box journal.
• Enters return and/or rebill sales orders to correct previous billing errors or discrepancies.
• Expedites open negative return purchase orders.
• Provides special handling of invoices and statements for identified
• Assures proper tax-exempt forms are on file for applicable customers.
• Monitors material transfer register and reports activity discrepancies to supervisor.
• Maintains hard-copy receiving, cash box, and manifest files.
• Answers all incoming calls in a professional manner and transfers them to the appropriate person.
• Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person.
• Sorts, distributes and sends incoming and outgoing mail, faxes, and branch data processing reports.

Qualifications:

• High School Diploma required
• Prior experience in an office is a plus.
• Must have a working knowledge of MS Office (Word and Excel) and Google, and able to learn new software quickly.
• Demonstrate oral and written communication skills; communicate effectively with various contacts (internal and external).
• Must exhibit professionalism, excellent interactive skills, and strong customer service.
• Must display strong analytical and organizational skills.
• Possess the ability to identify and implement process improvement strategies with positive business results.