Huntington National Bank Hiring for Commercial Loan Services Specialist 3 at Plymouth, Minnesota Full Time

Description

The responsibility of this position is to maintain and update commercial loan accounts. That maintenance may include: research/analyze and resolve customer inquiries, making corrections/adjustments to loan accounts utilizing the bank’s accounting system, processing various financial transactions including payments, payoffs and exception processing, and reviewing loan documentation. Work is received through a queue, as well as reports and other methods that are monitored regularly.

Detailed Description:

• Under direct supervision of the manager, lead a team of 14 colleagues with daily workflow to ensure that all work is completed within system and team Service Level Agreements (SLA’s)

• Interact with Huntington internal colleagues (business partners) with questions and concerns regarding Huntington’s Commercial Loan Portfolio’s

• Work with other CLS teams as processes and workflows can run concurrently.

• Utilize the bank’s systems (AFS, HAWC, etc.) to make corrections/adjustments to loan accounts

• Prepare daily and monthly colleague performance reports/KPI’s

• Monitor queues in order to handle requests from officers, customers, etc.

• Monitor reports that identify potential issues and work to resolve those issues in a timely manner

• Review loan documentation and conduct other research as needed.

Basic Qualifications:

• High school diploma or equivalent

• Minimum 3 years of banking experience, preferably in an operations environment

Preferred Qualifications:

• Strong Leadership skills

• Bank Operations Experience

• Experience using Microsoft Word and Excel strongly desired/encouraged

• Ability to clearly communicate to all levels of management, business partners and various departments within Huntington’s Footprint.

• Passport, AFS, Check Vision, EDR & Velocity systems experience preferable

• Basic accounting skills, knowledge of debits/credits

• Loan documentation review experience preferable

• Data entry/10 key experience preferable

• Ability to work overtime as needed (normally, but not limited to, the last two and first business days of the month)

Other Traits and Characteristics:

• Customer service experience helpful

• Strong time-management and prioritization skills

• Strong written and verbal communication skills

• Ability to think critically and problem-solve

• Demonstrated dependability (attendance)

• Ability to work in a fast-paced environment adhering to the service level agreement and quality requirements of the position

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington’s Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Welcome to Huntington!

At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better.

And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact.

Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking.

Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout .

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