Hyatt Regency Vancouver Hiring For EVENT SERVICES SUPERVISOR at Vancouver, BC Full Time

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hyatt Regency Vancouver is seeking a dedicated, hardworking, customer service focused individual to join the Event Services team as Regular Supervisor who is available to work various shifts including weekends and holidays.

The Event Services Supervisor is responsible for making the function space visually appealing and presenting the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include oversight of the general banquet preparation, room refreshes, and maintaining a sanitary environment. This person may assist in scheduling required staff for banquet functions.

Other responsibilities include:
Ability to run banquet functions from start to finish

Coordinate with other departments (Culinary, Events, Stewarding, Sales, Outlets and Rooms) in regards to functions

Supervise and direct Event Services Servers and Convention Services Associates

Conduct pre and post inspections of event rooms

Prepare requisitions, bills, maintenance reports, closing shift and payroll

Conduct pre-service meetings and check in conversations with associates

Prepare and plan accordingly, resetting the event space accordingly

Coaching and counseling employees to reflect Hyatt service standards and procedures

Provide guidance to Event Services associates on the floor

The position is a key component in achieving high scores in overall event phase satisfaction

You are more than welcome.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Please apply online at careers.hyatt.com

Qualifications

Qualifications

A true desire to satisfy the needs of others in a fast paced environment

At least 2 years’ experience in food and beverage industry, preferably with experience in Events / Banquets

Must have experience and proven ability to manage associates

Must have the availability and flexibility to work various shifts including weekends and holidays (morning, afternoon and evening)

Experience in a unionized environment considered an asset

Must have Serving it Right certificate

Must have Food Safe certificate

Must have previous customer service experience

Must have strong customer service skills

Must possess excellent organizational skills

Must be able to prioritize different tasks

Must have excellent time management skills

Must have strong leadership skills with the ability to coach, train and motivate a diverse group of individuals

Must have the ability to make logical decisions

Must be able to communicate in professional manner with all levels of the organization

Must have good computer skills

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift

Frequent lifting, pushing, pulling and carrying a moderate amount of weight

Occasional kneeling and bending

Occasional ascending or descending stairs and ramps