Your Role and Responsibilities
The Client Executive Seller is a single role to drive the Technology strategy with customers, focused around winning the platform and translating customer needs.
The Client Executive has technical skills sufficient to translate a customer’s requirements to the right cross-Technology architecture and deliver Level 1 messaging, in context of use cases and critical architectural decision points.
The Client Executive has executive presence to be the customer’s strategic advisor across both business and technical customer roles, with ability to generate OI and drive predictable revenue growth.
Uses knowledge of strategic offering value proposition to close deals; understands use cases for all solutions at a general level
Develops and progresses opportunity pipeline across the technology portfolio to contracting and execution
Identifies / Creates, Validates / Qualifies, Advances and Closes Opportunities
Coordinates account team of technical and brand sales specialists and across partner and support roles
Leverages marketing to drive customer lifetime value (LTV)
IBMReferred_NorthAmerica
Required Technical and Professional Expertise
Knowledge across portfolio with capacity to major in areas not covered by Brand Sales Specialists, leveraging Technical SMEs
Knowledge of IBM Sales Plays
Ability to bring together an integrated POV / solutions to the client
Understand how to coordinate and leverage Technology resources – Brand Sales Specialists, Dealmakers, digital sellers, etc. – to drive deal progression and closure
Understand how to coordinate and leverage Technical resources:
Technical pre-sales to drive demand and deal progression
Client Engineering to drive demand
CSMs to drive deployment and consumption
Understand how to coordinate and leverage Partner ecosystem resources, if applicable, to drive business value for the client
Ability to build and develop strategic, trusted client relationships
Understand and apply consultative selling
Preferred Technical and Professional Expertise
Ability to bring together an integrated POV / solutions to the client – 5-10 years
Understand how to coordinate and leverage Technology resources across the business to drive deal progression and closure- 5 + years
Understand how to coordinate and leverage Technical resources- 5 + years
Technical pre-sales to drive demand and deal progression- 5 + years
Understand how to coordinate and leverage Partner ecosystem resources, if applicable, to drive business value for the client – 5 years
Ability to build and develop strategic, trusted client relationships – 5-10 years
Understand and apply consultative selling – 5 + years
Must have the ability to work in Canada without sponsorship.
About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
This role requires you to be fully vaccinated against COVID-19 prior to your start date. Full vaccination refers to receiving dosage of COVID-19 vaccines that provide full protection in accordance with Canada Public Health and WHO guidance (full series of a 2 dose vaccine plus 14 days or a one dose vaccine plus 14 days from the last dose). Proof of vaccination status will be required. Booster vaccination requirements may be required. If you are unable to be vaccinated due to medical or religious reasons, we offer accommodations in accordance with applicable law.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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