ICBC Hiring For Facilities Operations Coordinator at North Vancouver, BC Full Time

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as

adjustments can be made to help support you in delivering your best performance.

Facilities Operations Coordinator

Job Title: Facilities Ops Coord Reference Number: 117146

Location: North Vancouver Employment Type: Permanent Full Time

Hours of Work: 7.5 hr Day Shift (M-F) Posted Date: 2023/01/06

Position Highlights

The facilities Operations department is hiring a permanent Facilities Operations Coordinator to join the team at head office in

North Vancouver. This role will provide coordination services to the department and for ICBC owned and leased facilities with a

focus on supporting the Corporate Security team and all of the security systems that are deployed.

We are looking for a candidate who has previous experience in a Facilities and Security related role and is highly detailed and

adaptable. Your flexibility to move between multiple priorities, ability to proactively problem-solve and proven ability to coordinate

and organize activities is best suited in a fast-paced environment. You are a proactive and solution oriented individual with

sound judgment who can anticipate needs and take independent action on a broad range of administrative tasks and projects.

You have knowledge of the technical concepts, application and operations of both integrated and standalone security systems

and equipment to design an asset protection plan for corporate facilities, and to develop specifications for vendor bidding

You have the ability to identify and escalate issues and connect business needs in a dynamic, ever changing environment. Your

collaborative nature has proven beneficial for your team when ensuring tasks are completed in a timely manner

Some of your responsibilities will include:

• Co-ordinates the upgrading, installation, repair and maintenance of all security equipment in new and existing work sites
• Obtains and reviews quotations from security contractors
• Responds to and troubleshoots operational problems within the shortest time frame
• Prepares alarm codes and key controls and maintains security systems for all work sites
• Prepares service logs, monitors contractor performance, resolves or escalates situations to the manager
• Responds to problems, complaints and enquiries relating to service contracts from internal and external sources
• Assists with the budgeting process by assembling data and preparing variance reports
• Investigates and resolves security equipment-related issues arising from systems malfunction or notification from regulatory

authorities

• Tracks activities and anticipates tasks or issues that may impede or delay the project

Position Requirements

Knowledge of the following areas is required:

• Analytical/Problem Solving Skills: to diagnose and determine appropriate course of action for technical problems related to the

operations of security systems and equipment and derive appropriate solutions

• Communication/Interpersonal Skills: to participate in site specific security upgrade planning and implementation and act as

subject matter expert for users of security systems and equipment

• Organizational Skills: to co-ordinate testing, maintenance and repairs for all security equipment at all work sites
• Physical/Concentration Skills: to handle multiple demands, interruptions and time pressures

The above requirements would typically be acquired through high school graduation plus job specific skills training related to

Facilities Operations and Security operations.

• Position requires a minimum 2 years of experience in a facilities related role.
• Advanced proficiency with MS Word, Excel, PowerPoint and Outlook.
• Experience in using security systems such as Avigilon, Lenel OnGuard, or Bosch Intrusion would be considered an asset.

The hours for this position are 8:00am to 4:00pm. The location is North Vancouver head office.

Position Information

What we offer:

• Competitive Salary
• Continuous Learning: We offer continuous learning opportunities to ensure you are equipped with the knowledge to be

successful in your role.

• Flexible Working Arrangements: We offer flexible working arrangements as we continue to support our employees in balancing

their career and personal commitments, including a combination of in-office and remote work on a weekly basis.

• Engaging Culture: We promote an inclusive and diverse work environment.

We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as

adjustments can be made to help support you in delivering your best performance. We look forward to discussing what options

we can provide for your unique needs.

Only candidates legally entitled to work in Canada will be considered for this position.

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