Iconic Offices Hiring for Sales Co-Ordinator Job at Dublin , Ireland Full Time

Overview

At Iconic Offices, our teams are at the heart of our community. Established in 2013, we are the market leaders in sourcing, designing and managing design led flexible workspaces with over 16 locations across Dublin city centre. We support organisations with individually tailored office and flexible workspace solutions ranging from 1 to 900 work stations with affordable solutions to suit SMEs to billion dollar organisations.

To achieve our vision and growth, we are on the look-out for a driven and ambitious Sales Co- Ordinator with a passion for growth and sales to join our commercial team. A strong communicator, organised, confident individual driven by always improving and taking things to the next level while collaborating and supporting others. If this sounds like you, we want to hear from you.

The Sales Co-Ordinator is a key role within the commercial team, scheduling & co-ordinating tours and achieving sales across Iconics diverse selection of products/ packages over the phone.

The successful candidate will have a passion for excelling in customer satisfaction, ensuring enquiries and bookings are dealt and completed in a timely, efficient and professional manner.

As a first point of contact within the sales process, an in-depth knowledge and understanding of the Iconic Offices brand and client experience is a must. Lead generation and maintaining a healthy lead and tour pipeline utilising our internal CRM will be key to achieving success. You will qualify private office enquiries as well as oversee all aspects of the flex services sales process from generating/ receiving enquiries, completing from start to finish by co-ordinating with the onsite teams at various locations, working towards a seamless consistent and smooth execution of all client requirements to ensure they have the best possible experience with Iconic Offices.

The ideal candidate will be extremely positive, capable and an organised person who can remain calm in a fast-paced environment. The successful candidate will work closely with the services manager and report directly to the sales manager.

RESPONSIBILITIES:

• · Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• · Manage all inbound sales channels, inclusive but not limited to inboxes, phone lines, emails, CRM, Inside Sales Queue and HubSpot Web Chat.
• · Develop, nurture, and fully manage leads to successfully book tours/convert into opportunities.
• · Understand our customer needs and requirements by effective sales qualification.
• · Research prospects and identify the key decision makers whilst keeping
• a consistent line of communication with salesperson person prior to booking tours
• Proactively upsell private offices and flex services
• Manage the day-to-day team diaries and the entire booking cycle
• Implement excellent organisational skills
• Hit sales tour targets, flex service targets and KPIs set by management team
• Liaise with Iconic Offices partners to nurture leads and push to opportunity stage. This includes building a lead pipeline and assisting with closing deals, if required.
• Actively maintain and expand Iconic Offices database of prospects. This includes excellent CRM compliance and attention to detail. Identify potential corporate clients and managing and developing these critical relationships.
• Provide regular lead and tour booking performance updates and reports to Sales Manager. This includes highlighting areas of concern and underachievement.
• Manage and issuing reports to Sales Manager such as, lead activity, occupancy, tour bookings and pipeline.
• Collaborate with the Operations team and the wider sales team to review reports, planning and actioning solutions to identify and close the gap on missed opportunities.
• Maximise outbound lead generation and tour booking reports by cold calling, organising strong pitches, meetings, and attending virtual/in person events.
• Maintaining the highest levels of service, information, and professionalism in all dealings with prospects and clients.
• Maintaining a good working relationship with all Iconic Offices vendors.

REQUIREMENTS

• Analytical thinker , problem solver & can-do attitude
• Ability to think creatively to secure a sale
• Strong communicator with a passion for sales
• Passion for working in a team and working cross functionally
• Previous experience in sales , evidence of cold calling/ emailing highly desirable.
• In-depth product knowledge to match the relevant product to each customer.
• Exceptional organisational skills with an unmatched attention to detail and ability to multitask.
• Driven and ambitious individual with a passion for sales and client experience
• Experience within a high volume and fast paced environment preferable.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Company pension
• Private medical insurance

Schedule:

• Monday to Friday

Experience:

• Sales / Customer Service: 1 year (required)

Application deadline: 16/03/2022
Reference ID: SCO-ORD1