Lead the coordination of a regionally aligned, multidisciplinary team to provide holistic care to meet member needs.
Using the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the members’ health across the care continuum.
Engaging the member and/or caregiver to develop an individualized plan of care, address barriers, identify gaps in care, and promotes improved overall health outcomes.
Arranging the resources necessary to meet identified needs (e.g., community resources, mental health services, substance abuse services, financial support services and disease specific services).
Delivering education to include health literacy, self-management skills, medication plans, and nutrition.
Requirements
Nursing Diploma or Associates degree in nursing required.
Bachelor’s degree in nursing strongly preferred.
3 years of clinical nursing experience in a clinical, acute/post-acute care, and community setting required.
1 year of case management experience in a managed care setting strongly preferred.
Experience managing patients telephonically and via digital channels (mobile applications and messaging) preferred.
Current, active, and unrestricted Michigan Registered Nurse license required.
Certification in Case Management (CCM) required or to be obtained within 18 months of hire.
Certification in Chronic Care Professional (CCP).
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.
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