ICUC Social Hiring for Salesforce Specialist at Remote Full Time

Do you have a passion for Marketing and Technology? Are you purpose-driven and thrive on problem-solving at scale? If so, we may have the perfect job for you: Salesforce Specialist

ICUC is a team of creatives, strategists, content creators and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life.

You can become a part of a fast-paced, exciting, and fun work environment, all from the comfort of your own home – ICUC is a fully remote company and has been since day one. Our mission is to remind the world that there are humans behind brands. That does not only apply to our clients and social media communities but first and foremost to the workplace. Our culture is built on a foundation of collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements. We believe in supporting a progressive culture that allows you to feel at home, enjoy equal opportunities and grow with us. At ICUC we achieve things together, as a team.

Want to join the team?

We are looking for a results-driven and goal-oriented Salesforce Specialist to join our growing team.

What awaits you?

• You will be the champion for Salesforce CRM environment at ICUC and serve as primary system owner and manage the integration of applications connected to Salesforce

• Drive everything from end-user adoption, system upgrades, releases, change control processes as well as Salesforce roadmap and enhancements to ensure alignment with ICUC’s business strategy

• Automate laborious manual tasks by reviewing current ways of working and suggesting better, updated alternatives

• Work closely with the marketing team and business units to analyze specifications for Salesforce requests.

• Support user story and process flow creation to design and develop the technical execution of customer Journeys automation/Personalization

• Design the data model, user interface, business logic, and security for custom applications

What You’ll Bring:

• BS/BA in computer science, or equivalent

• 3+ years maintaining Salesforce ecosystems or Admin Certification

• Additional Certifications such as Sales Cloud, Marketing Cloud and Developer are a strong asset

• Strong understanding of Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

• Experience in identifying and implementing process improvements, providing data analysis, and managing cross-department project teams and/or outside vendors

• Experience implementing, managing, and optimizing CRM platforms, specifically in a B2B capacity is considered a strong asset.

• In-depth knowledge of segmentation, workflows, data analytics and reporting, as well as working knowledge of Tableau and/or other data analysis tools

• Excellent interpersonal communication skills, both written and verbal, including experience translating technical concepts and decisions to non-technical staff

• Ability to think fast, work proactively, and remain diligent in a highly dynamic and fast-paced environment

Are you ready to take the next step in your career while working from anywhere? Then join our team. This role is 100% remote, but it gets better – ICUC is a part of the dentsu Network, meaning you will have access to the leaders in the digital economy, along with corporate programs and career support.

Join a people-first culture and share your passion with high-performing team members and clients that will challenge you to learn and grow every day. We hire you for your talent and not just for the job!

ICUC encourages all qualified candidates to apply, however only those who qualify for next steps will be contacted.

Thanks again for your interest and have a great rest of your day!

We have an exceptional record of accommodating the needs of any talent – if at any stage of the application process you require accommodation, please let us know. Here at ICUC we embrace and celebrate diversity and inclusivity. We are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive and collaborative we are, the greater work we can create together.

Job Type: Full-time

Salary: $60,000.00 – $70,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift

Experience:

• Salesforce: 3 years (Required)

Work Location: Remote