IDG Direct Hiring for Telemarketing Agent – US Team – work from home – FT/PT Job at Dublin , Ireland Full Time

Telemarketing Agent – US Team – FT/PT – Work from Home

About the company

IDG Direct is a telemarketing and research company providing demand generation services to the IT industry. We are part of IDG (International Data Group) one of the world’s leading media-tech company. We provide data, and marketing services that influence technology buyers in 147 countries.

We represent and brand reports on IT services, events, or webinars via outbound calls on behalf of major IT companies. We currently employ 200 +multilingual market research agents.

If you are motivated, communicative, organised, fast learner, result-focused then we want to hear from you! We are recruiting candidates from all over Ireland with the option to work from home full-time or part-time. Our Head office is in Dublin city centre.

Responsibilities:
Daily outbound calls to prospective IT professionals on behalf of the largest tech companies

Asking survey questions depending on the campaign’s criteria and requirements

The ability to record accurately the data collected over the phone

Overcome objection handling and develop lead generation strategies

Achieve daily, weekly, and monthly targets/KPI’s as set by the Team Leader

Prospecting, generating, and qualifying LEADS

Requirements:
Ability to handle high volume phone calls and /or experience in a customer-oriented role

Experience in lead generation (desirable)

Full professional proficiency in English

Proficiency in MS Office (required) or with other IT platforms and systems (desirable)

Positive attitude, resilience, ability to adapt and work in a fast-paced and target driven environment

You will need a fast and reliable broadband connection to work from home

Incentive and Benefits:
Full-time (37.5 h) or part-time (min 20 h) available from Monday to Friday no weekend work

Working from home

Competitive salary: €22,000 – 24,000 DOE

Benefits package (on successful completion of the probation period)

Potential performance-related bonus up to €3,600 per annum

Immediate life cover

Permanent role with company pension (after probation)

Additional annual leave day for every year of service (up to a max 5 days)

Internet Service Requirements:
Internet access provided by a cable or fibre provider.

DSL, satellite, and cellular/mobile hotspot are NOT permitted.

A minimum download speed of 25 Mbps or above

“Our Recruitment Process

Please reply with your current cv

Please answer all the mandatory questions and submit your application.

If you are successful, we will contact you and conduct a short phone interview part of the pre-screening stage.

We will follow up with a video interview via Teams if you progress from the pre-screening stage.

If successful, we will offer you the role and carry out a reference check.

If you do not hear from us following your initial application within three weeks, unfortunately, we will not be progressing with your application.

Thank you for your interest in IDG Direct.”

IDG Direct is an equal opportunity employer.