IDG Direct Hiring for Telemarketing Agent – US Team – work from home – FT/PT Job at Remote , Ireland Full Time

About the company

IDG Direct is a leading provider of multilingual B2B telemarketing, event booking, and market research services. Based in Dublin City Centre and covering several time zones, we have a truly global reach. Through our staff of multinational, multilingual experienced marketers, and research personnel, IDG Direct provides a range of Business-to-Business services: • Lead Generation • Data Cleaning and Building • Research • Branded Conversations • Nurturing • Event Registration.

Responsibilities include:
Daily outbound calls to industry professionals on behalf of the world’s largest IT companies

Generating leads

Accurately recording and updating our database with information gathered on calls

Demonstrate good objection handling skills and develop lead generation strategies

Achieve daily, weekly, and monthly targets/KPI’s as set by your Team Leader

Requirements:
Ability to handle high volume phone calls and /or experience in a customer-oriented role

Previous experience in Telemarketing is desirable

Fluency in or high proficiency of English

Competency in MS Office or other IT platforms and systems is an advantage

Positive attitude, resilience, ability to adapt and work in a fast-paced and target driven environment

A minimum download speed of 25 Mbps or above provided by a cable or fibre provider is required (DSL, satellite, or a cellular/mobile hotspot will not be sufficiently secure to work remotely)

Incentive and Benefits:
Full-time (37.5 h) or part-time (min 20 h) available from 2pm – 10pm Monday to Friday (no weekend work)

Work from home

Competitive salary: € DOE

Benefits package (on successful completion of the probation period)

Potential performance-related bonus up to €3,600 per annum

Immediate life cover

Permanent role with company pension (after probation)

Additional annual leave day for every year of service (up to 5 days max)

Our Recruitment Process:
Please answer all required questions, submit your application, and attach your current CV.

If you are successful, we will contact you and conduct a short phone interview as part of our pre-screening stage.

If you progress past the pre-screening stage, we will follow up with a video interview via Microsoft Teams.

If the interview proves successful, we will offer you the role and conduct a reference check.

If you do not receive further communication from IDG within three weeks of your initial application, we will not be progressing with your application.

IDG Direct is an equal opportunity employer.

We appreciate your interest in IDG Direct.