IDG Direct Hiring for Telemarketing Agent with both Italian and Spanish with good English Job at Dublin , Ireland Full Time

Telemarketing Agent with both Italian and Spanish with good English – LATAM Market – WORK FROM HOME – FT

IDG Direct is a telemarketing and research company providing demand generation services to the IT industry. We are part of IDG (International Data Group) one of the world’s leading media-tech company. We provide data and marketing services that influence technology buyers in 147 countries.

We represent and brand reports on IT services, events, or webinars via outbound calls on behalf of major IT companies. We currently employ 200+ multilingual market research agents.

If you are motivated, communicative, organised, a fast learner, result-focused then we want to hear from you! We are recruiting Italian speakers with fluent Spanish and English candidates from all over Ireland with the option to work from home full-time for our LATAM Market. Our Head office is in Dublin city centre.

Responsibilities:
Daily outbound calls to prospective IT professionals on behalf of the largest tech companies

Asking survey questions depending on the campaign’s criteria and requirements

The ability to record accurately the data collected over the phone

Overcome objection handling and develop lead generation strategies

Achieve daily, weekly, and monthly targets/KPI’s as set by the Team Leader

Prospecting, generating, and qualifying LEADS

Requirements:
Ability to handle high volume phone calls and /or experience in a customer-oriented role

Experience in lead generation (desirable)

Full professional proficiency in Italian

Full professional proficiency in Spanish

Full professional proficiency in English

Proficiency in MS Office (required) or with other IT platforms and systems (desirable)

Positive attitude, resilience, ability to adapt and work in a fast-paced and target driven environment

You will need a fast and reliable broadband connection to work from home

Incentive and Benefits:
Full-time (37.5 h) available from Monday to Friday – 8 am to 4 pm – no weekend work

Working from home

Competitive salary: €24,500-26,500 DOE (FT)

Benefits package (on successful completion of the probation period)

Performance-related bonus up to €4,000 per annum

Immediate life cover

Permanent role with company pension (after probation)

Additional annual leave day for every year of service (up to a max 5 days)

Internet Service Requirements:
Internet access provided by a cable or fibre provider.

DSL, satellite, and cellular/mobile hotspot are NOT permitted.

A minimum download speed of 25 Mbps or above

IDG Direct is an equal opportunity employer.