IHG Hiring for Room Attendant – Crowne Plaza Resort Saipan at Saipan, MP Full Time

EXPRESSIONS OF INTEREST WANTED! The award winning Premium hotel brand Crowne Plaza is coming to Saipan! The Crowne Plaza Resort Saipan will offer a contemporary, modern premium resort experience to guests at its 422-room beachfront property in the heart of Garapan. At Crowne Plaza, we embrace the holistic needs of the modern traveler – flexibility, collaboration and empathy is at the heart of everything we do.

What’s the job?

As a Housekeeping Room Attendant, you will clean guest rooms and/or suites on a timely and thorough manner in accordance with brand standards to ensure guests check in to a clean and restful room that inspires success and embraces life.

Your day to day

People

• Promote and maintain a safe and positive workplace.
• Attends meetings and training sessions as required.
• Maintain regular and consistent attendance, appearance and attitude.
• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.

Financial

• Monitor and control supplies and amenities.
• Minimize waste within all areas of housekeeping.
• Maintains equipment in proper state of cleanliness and repair.

Guest Experience

• You’ll make sure our rooms are always at their best in accordance with brand standards.
• Replenish guests’ supplies.
• Ensures guest services and guest requests are promptly and courteously delivered.
• Reports guest complaints immediately.
• Report damage or malfunction in resort rooms to superior.

Responsible Business

• Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment.
• Report, turn in, and log lost and found property according to established procedures.
• Strives to maintain the high standards of the hotel for all guests with special attention to IHG Loyalty program and other VIPs.
• Report unusual behavior/activities on floors.
• Compliance with hotel’s health, safety and hygiene policy.
• Maintain a section room report.
• Maintain a daily room list and proper recording of room status.

What we need from you

**US Citizen or US Permanent Resident Card (Green Card) Holder is required. Must be legally work in US/Saipan for any employer without restriction**

1. Education

High School Diploma or equivalent

2. Service years

Some housekeeping experience is preferred.

3. Knowledge and skills

• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Basic math skills, reading, and writing are used when completing paperwork.
• Proficient computer skills including MS programs.
• Must be able to work nights, weekends, holidays, and during inclement weather.
• Must be able to obtain a vehicle operator license.
• Excellent interpersonal skills to build relationships internally and externally.

4. Language

Fluent in English (speaking, listening, reading and writing) required.

5. Preferred (if required)

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling
• May regularly assigned to perform deep cleaning projects.

What we offer

In return we’ll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family – opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans

Job Reference: EMEAA33022