IMRI Hiring for Desktop Support Engineer-Intermediate at Nationwide, United States Full Time

Desktop Support Engineer-Intermediate

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Location: Nationwide, Nationwide

Posted: 09/24/2021

Location Name: Nationwide

Wage: Depends on Experience

Position Type: Full-Time

Desktop Support Engineer-Intermediate

Information Management Resources, Inc. (IMRI) is an industry-leading provider of cybersecurity, technology, program management, and engineering services for government organizations and commercial enterprises. For over 29 years, IMRI has employed solution-oriented team members utilizing their unique skills to successfully deliver services to our clients nationwide. IMRI continues to be ranked as one of the fastest growing private companies in America by Inc. 5000 and was awarded the 2018 Gold Stevie Award for the Most Innovative Company of the Year.

We offer competitive benefits including: paid vacation and sick leave, medical, dental, vision, life insurance, long term disability, AD&D, 401k and voluntary benefits. By joining the IMRI team, you will be providing support to protect our country’s most critical infrastructure. We know that when you join IMRI, everyone wins — You, the Customer, and the entire IMRI Team!

Desktop Support

Experience with the following technologies/vendors: Microsoft Windows, Microsoft Endpoint Configuration Manager (formerly System Center Configuration Manager (SCCM), Microsoft MSSB IT Support VETS 2 RFQ1506163 4 Office 365 (licensing, team/group setup and instruction, live events support, software add-ons), and IBM Security MaaS360/Microsoft InTune.

• Configuring software deployment environment to include machine images

• Performing computer deployment to support lifecycle refresh

• Mobile device provisioning, configuration, and troubleshooting, includes Mobile Device Management in general

• New user desktop/laptop provisioning, configuration, and troubleshooting

• Network printer configuration and vulnerability remediation

• Performing upgrades of Operating Systems (OS) on workstations

• Application license tracking

• Unified Communications configuration, and troubleshooting

EQUAL EMPLOYMENT OPPORTUNITY

EEO/Affirmative Action Statement and Non-Discrimination Policy: IMRI is an Equal Employment Opportunity employer committed to maintaining a non-discriminatory, diverse work environment. In accordance with Title VII of the Civil Rights Act of 1964, Section 503 of the Rehabilitation Act of 1973, Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (VEVRAA), Americans with Disabilities) (ADA), and other federal, state, and local anti-discrimination laws, IMRI does not unlawfully discriminate against any person on the basis of race, color, religion, sex, national origin, ancestry, genetic information, age, marital status, sexual orientation, physical or mental disability, or status as a special disabled veteran or other veteran. IMRI will take affirmative action to assure equal opportunity for employment is provided with regard to all personnel actions, including but not limited to: recruitment, selection, compensation, benefits, training, promotion, demotion, layoff, termination and all other terms and conditions of employment.

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