Indigo Looking for Customer Experience Representative – Operations at Burnaby, BC Full Time

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful

We are Canada’s Cultural Department Store

Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:
We exist to add joy to our customers’ lives each and every time they interact with us and our products

Our job is to create joyful moments for our customers

We treat each other the way we’d treat a valued friend

We inspire each other to do our best work

We seek to ignite creativity and innovation every day

We give back to the communities in which we operate

Job Description

WHAT YOU’LL DO

Support the daily operations of the store. Shifts start before store opening at 5am – please note: must have own transportation or be within walking distance of the Indigo Metrotown store.

Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise.

Use merchandising standards to create a visually appealing, stimulating store.

Add joy to our customers’ lives.

Qualifications

WHO YOU ARE

Passionate

Enthusiastic

Curious

Humble

Giving

Driven

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.

WELCOME HOME