Ingrasys (Singapore) Pte. Ltd. Hiring For IT Support Engineer at Geylang , Singapore Full Time

Job Responsibilities : 

• Provide routine technical support on end user computer, printer, server, database, and networking management.
• Provide common hardware and software support such as installation, configuration and user guidance.
• Provide on-site technical support to end users.
• Provide level 1 application support and basic troubleshooting, escalating to senior engineer on a timely basis.
• Perform basic data patch and issue tracking following SOP, able to conduct basic root cause analysis.
• Assist to perform project and ad-hoc assignments assigned by the superior.

Job Qualifications :

• Diploma/degree in IT related fields
• Minimum 2 years of relevant working experience in application and infrastructure support
• Must come with manufacturing system support capability, able to resolve IT issue within a very short lead time independently
• Knowledge of Shop floor control system is an advantage
• Knowledge of Cisco/Networking and IT infrastructure is an added advantage
• Knowledge of Oracle/Microsoft SQL/SAP and programming language is an added advantage
• Proactive and a good team player, with a positive working attitude and able to follow instructions
• Able to work independently and work as a team
• Able to adapt to a dynamic working environment quickly
• Able to work shift hours