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Canada
INNOOVA Looking for UKG – Workforce dimensions at Montréal, QC Full Time
The Lead Solution Consultant is responsible for implementing Workforce Management solutions using UKG products in customer environments such as multiple locations and/or departments in hardware/software, multi-vendor or multi-protocol environments. As the Lead Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates.
You will be viewed as a trusted adviser for Workforce Management within the Healthcare vertical (Acute, Post-Acute, Sub-acute & Ancillary Healthcare) You will also work in a team environment at customer sites to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.
Using professional concepts, implement software in various environments Perform business process analysis Configure software applications Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors Provide knowledge transfer for customers Analyze enhanced requirements and create process documentation, diagrams, and feature specifications
Consult with customers on recommended system configuration, industry-specific features, and system processes and procedures Qualifications
Required Qualifications
- 5+ years related work experience
- Must have domain knowledge of Workforce dimensions
- Flexibility to travel as needed up to 50%
Preferred Qualifications
- Bachelor’s Degree or equivalent
- Working experience in a healthcare environment
- Working experience with Cloud Software Timekeeping, Scheduling, Attendance and Leave implementation & applications
- UKG Product experience Experience with Microsoft Office Suite, PowerPoint creation, and Smartsheet
– Expérience de la mise en œuvre de configurations Workday Time Tracking et Absence pour des clients de toutes tailles, de niveaux de complexité croissants – Expérience dans la collecte des exigences, la conception, le prototype et les tests des solutions Workday Time Tracking et Absence en fonction des exigences des clients – Connaissance des plans d’absence, des modèles d’entrée de temps, des calculs de temps, des codes d’entrée de temps, des règles d’admissibilité, des calculs d’accumulation, des processus commerciaux, des rapports personnalisés, des champs calculés et des EIB – Passion pour le service client exceptionnel et la collaboration client – Capacité à gérer plusieurs projets et initiatives simultanément – Solides compétences en communication, tant à l’écrit qu’à l’oral – Capacité d’interagir et de collaborer efficacement avec les clients et les collègues d’une manière positive qui engendre la confiance et la confiance – Bon résolveur de problèmes avec capacité à considérer les attentes des clients sous des perspectives alternatives et diverses
