Innovative Basement Authority Hiring for Production Administrative Assistant Job at Cambridge, MN Full Time

Innovative Basement Authority, a Groundworks Company, is growing rapidly and seeks a proven Outside Sales Representative.

We’ve been in business since 2005 serving Minneapolis, St. Paul, Fargo, Bismarck, Saint Cloud, Bismarck, Grand Forks, Eden Prairie, Anoka, Andover, Minot, and other surrounding areas.

We fully train our technicians and have industry-leading products to restore our customers basement, foundation, and/or crawl space.

We here at Innovative Basement Authority are dedicated to finding an Outside Sales Representative that would be a great fit for our company, and most importantly our customers!

We have been honored with the Employer Support of the Guard and Reserve Patriot Award in 2018, and the Pulse of the City Award for our commitment to our consumers.

We also hold an A+ Better Business Bureau rating which highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.

We seek applicants with the ability to grow and expand our presence in Minnesota, North Dakota, and Wisconsin.

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks.

This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.

What we provide for our employees:

• Bi-weekly Pay
• Full-time nonseasonal work!!!
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.

Job Responsibilities:

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Keeping customer records current and updated

Job Requirements:

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Additional Information

Preferred qualifications:

• Accounting background
• Data Entry
• Timekeeping
• Scheduling
• Logistics
• Obtaining permits from city and rural jurisdictions
• Great customer service

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