This position is critical to overall client satisfaction and requires a high level of attention to detail and accuracy. The CSR performs a variety of duties with the objective of processing payrolls for clients, helping onboard new clients, and supporting existing clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
OTHER DUTIES AND RESPONSIBILITIES
1. Knowledge of applicable laws, codes, regulations, standards, methods and practices related to payroll and employee benefits; basic accounting principles as related to payroll processing; standard office practices and procedures.
2. Ability to research, analyze and retrieve data to prepare and maintain complex payroll records, summaries and reports. Strong organizational and communication skills
3. Detail orientated, with ability to focus on and comprehend numerical and financial data
4. Communicate effectively in both oral and written form; follow detailed directions; set priorities and organize work to meet deadlines.
5. Establish and maintain cooperative working relationships with those contacted during the course of work; assist in training and coordinating the work of other staff assigned to the section/department.
6. Must possess drive and enthusiasm and thrive in a team environment.
7. Maintain positive attitude and follow direction of immediate manager
EDUCATION, EXPERIENCE, LICENSE or CERTIFICATIONS
· Three to five years of full-time payroll experience preferred.
· Payroll/HR service bureau experience preferred.
· Previous working experience in Customer Service.
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
Physical Setting:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: Remote
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