Insight Global Hiring for Technical Support Analyst at Richmond, British Columbia Full Time

Job Description

1. Assemble workstation and server hardware (Physical and VMWare), labelling, installing computer components, cabling, networking – some heavy lifting required with items up to 30lbs

2. Windows Operating System Installation, configuration, working a WIndows Domain network environment

3. 3rd party software installation, Enterprise Imaging Software installation to build Database, Application and Web Servers, Radiology, Cardiology & Hemodynamic Workstationss

4. Follow and adhere to all Manufacturing Procedures, Installation Guides, Quality Controll Procedures, Production SOP’s

5. While creating and signing off on Device History Records while processing orders.

6. Communicating with Project Managers, Implementation teams to retrieve information for your assigned builds

7. Identifying and Reporting Non Conforming Materials during the build process

8. Packing equipment, boxing, labelling, palletizing, strap and wrapping, preparing finished orders for Logistics and Shipping

9. May do some build work on customer networks remotely.

10. May be assigned other tasks supporting the Production & Logistics departments.

Skills and Requirements

• Past Experience buidling Enterprise Imaging products is desired

• Past experience deploying Windows Server and Workstation Operating Systems from bare metal, assembling server and workstation products, troublshooting, identifying defect components

• Past experience with networking, and Windows Domain environment.

• Past experience with deploying images over the network

• Past Experience working in VMWare environments, deploying templates, exporting VM Servers Windows Server Operating System & Active Directory – 5 years or MCSE/MCSA Certification

Windows Workstation Operating System – 5 years or MCSE/MCSA Certification

TCP/IP Networking & Configuration – 5 years or CCNA or higher certification

Computer hardware assembly – 5 years or A+ Certification null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].