Insight Global, LLC Hiring for POS Support Analyst at Charlotte, North Carolina Full Time

Job Description

Insight Global is seeking a POS Support Analyst for a large foodservices client in Charlotte, NC. The primary responsibility of the Digital Care Solution Analyst is providing point-of-sale (POS) and mobile configuration and reporting support to business units using front of house technology hosted POS and app solutions. Additionally, this role assists with technical issue resolution and application updates for the front of house technology solutions. Seeking a candidate that is about helping others, creating something, finishing something, doing whatever it takes to succeed and making the team better.

Skills and Requirements

Strong knowledge of Point of Sale Solutions and Mobile Technologies — Back of house configuration experience within the restaurant industry

POS systems preferred are Agilysys, Nextep, or Volante

Customer Service/Help Desk/Remote Support Experience or Equivalent

Strong Written and Oral Communication and Interpersonal Skills

Ability to Effectively Prioritize and Execute Multiple Concurrent Tasks

Strong Analytical Thinking and Problem-Solving Capabilities.

Ability to Quickly Adapt to Shifting Priorities, Demands and Timelines

Basic Knowledge of Computer Network Infrastructure Design and Communications ”’

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].”’