Iron Mountain Hiring for Pre Sales Solutions Architect – Digital Solutions at Austin, Texas Full Time

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Iron Mountain is the trusted global leader in asset management, storage, and high value secure services, serving the needs of highly-regulated clients across all verticals and industries to ensure their high-value assets and data are both easily secure and accessible for managing their business. Along with our high-value storage and imaging services, we bring a wealth of digital solutions to the market to help our clients realize the value of their data, going paperless, and enabling them to use their data in our digital offerings to make informed decisions, manage mission-critical processes, as well as their daily activities.

As a Solutions Architect you will own all aspects of our clients’ technical evaluation of our digital solutions, working in partnership with engineering, sales, and project services as a trusted technical and strategic advisor. It will be your job to impress upon our clients our product value proposition and differentiators with a well-developed mix of technical and business understanding, with the flexibility to pivot from business to technical discussions to share our product positioning and our client’s complex architectural landscape.

Your Regular Activities:

• Partner with Sales Executives to achieve strategic and tactical goals for each client to advance deals to close

• Prepare for all client meetings with Sales Execs, Professional Services, our Partners, and other relevant players to ensure we are jointly presenting a coherent and concise path to success

• Deliver value-based demonstrations to our clients, focusing on technical solutions while still keying on their business challenges and initiatives

• Conduct in-depth discovery sessions for clients and partners with empathy to ensure we clearly understand their pains and qualify our solutions and services to match their needs

• Become a subject matter expert in specific areas relevant to our business and able to provide advisory consulting services to other Solutions Architects and others in Iron Mountain

• ‘Walk the Halls’ at strategic accounts to build customer relationships and grow our footprint there, in products and services

• Make presentations to all members of the clients’ buying journey, including technical, business, and C-Suite participants

• Respond to RFPs, RFQ’s and build proposals for clients

• Proactively manage activities that take place during solution ideation, solution design, and solution implementation.

• Partner with members of Engineering to understand and influence the product backlog, sharing client feedback, and forming strategies and responses to client’s technical objections and challenges.

• Partner with Professional Services personnel to ensure we co-architect the best solution for clients, at the highest speed, ensuring customer satisfaction

• Able to present our products and services at events like conferences, trade shows, webinars, or other marketing events.

• Work closely with our strategic advisors to identify market trends and areas of opportunity for our digital products

• Create Scope and Solution architecture design documents to be shared internally as well as our clients

• Responsible for pricing of deals and subsequent authoring of the SOWs.

• Support complex pricing models and solution designs. Responsible for solution design reviews and getting the solution approved for deal reviews.

• Work with other stakeholders – professional services, revenue management, finance, operations, etc on a deal and get inputs to finalize the pricing model.

Your Ideal Skills and Background:

• Bachelors or Masters degree in a related field

• At least 5 years experience in Pre-Sales consulting or Professional Consulting services with a passion for both winning the technical aspects of deals and for long-term customer success

• Understanding of basic ECM, BPM, App-Dev, and AI/ML concepts with the ability to articulate all to non-technical clients in a way that showcases value

• Understanding of deployment architecture and be able to effectively articulate the differences and benefits – cloud, on-prem

• Effective written and verbal communication skills, building presentations and design sessions, and facilitating customer discussions

• Basic understanding of major cloud Infrastructure providers and functional services such as AWS and GCP

• Familiarity with Low-Code platforms, IDP, and software development tools like Java and Python are a plus

• Ability to leverage deep technical, documentation, and relationships to respond to technical, functional, and non-functional requirements in RFPs

• Proven success guiding customers through the entire lifecycle of a complex software deal

• Demonstrated background partnering with product management, engineering, and project services teams

• A proven track record building custom demos and POCs both independently and leading a team

• A tendency to think outside the box when it comes to solution design

• Hunger to learn new disciplines, concepts, and technologies, with the ability to capture actionable feedback and make meaningful adjustments to ensure success

Category: Sales

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0063416