Irwin Seating Company Hiring for Administrative Assistant/Receptionist Job at Grand Rapids, MI

SUMMARY

• Provide Administrative support to the organization through excellent front-line customer service, sales administrative and data support.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Receive and re-direct calls from multi-line phone system to appropriate departments/individuals
• Professionally greet customers, visitors, and vendors and coordinate the notification process, while providing hospitality to clients.
• Coordinate visitor log and issue passes as required.
• Maintain showroom, board room, and customer conference room.
• Process & sort incoming mail for Sales & Marketing, HR, Production, Finance, IT, etc. Distribute all FedEx, UPS, express packages, and fabric received at front desk.
• Responsible for entering and recording a variety of data that may include employee status change information, layout hours, tick charts, etc.
• Process memos, correspondence, reports and other confidential documents to appropriate departments.
• Manage the purchase and inventory of supplies, including office, shipping, postage, employee lunchroom and customer supplies in a centralized format.
• Coordinate and purchase breakfasts and/or lunches for customers, training, board meetings, and annual shareholders meeting, etc.
• Trouble shoot and communicate vending and purchasing opportunities as appropriate.
• Manage P-card statement and transactions.
• Identify Security Improvements & communication plans (frequent versus non-frequent visitors).
• Adhere to emergency and crisis management procedure and tests.
• Run multiple weekly reports for sales and marketing.
• Upload parts details from SBD software to PLEX for continuous improvement.
• Prepare accounts payable checks for mailing and file vendor invoices.
• Inventory, order, prepare, and restock literature room samples, including labeling and assembly of marketing materials.
• Collect, prepare and ship parts, technology, literature requests and other marketing material.
• Responsible for initial contact letter and brochures sent to potential customers via website inquiries.
• Demonstrate the ability to work effectively with people of diverse backgrounds and to promote a positive working environment.

COMPUTER SKILLS

PC Literate, Word, Excel, Powerpoint, Outlook

REQUIREMENTS:

• Associate Degree or one-year certificate from college or technical school preferred.
• Reliable and dependable work history required.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Grand Rapids, MI 49544: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location