J. J. Keller & Associates, Inc. Hiring for Office Operations (100% Remote) at Neenah, WI Full Time

Position Summary

Join our Managed Services team at J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical and remote-friendly culture, with 60% of our associates working from home.

J. J. Keller has a REMOTE – Office Operations opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of 400+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. Given the fast growth in this department, we’ve had a successful track record of seeing associates join this team and continue to grow in their careers with the company.

This position will work Sunday – Thursday 8am – 2pm CST and is eligible for a $1/00/hr. shift differential for the hours worked on Sunday. This position will have a 3-week training period of Monday – Friday 8am – 430pm CST.

Benefits and Perks

• $17/hr.
• 15 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
• Annual Reviews, Merit Increases and Quarterly Bonus Program
• New Hire On-the-Job Training
• Career Growth Opportunities
• Medical / Dental / Vision Insurance
• 401(k) with Employer Match & Annual Profit Sharing

Job Responsibilities

• Audits driver qualification documents and drug & alcohol information for clients.
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
• Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
• Responds to client and/or vendor phone calls or emails in an efficient manner. Answers post-accident line if applicable.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department’s data security policies pertaining to Personal Identification Information.

Qualifications

• High School Graduate or General Education Degree (GED).
• 1+ years of experience in a general office setting.
  • In lieu, will consider a combination of experience and post-secondary education.
• Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
• Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs.
• Strong organizational skills and attention to detail.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.