Jacanna Customs and Freight Looking for Operations Coordinator at New Lynn, Auckland, New Zealand Full Time

Job Title: Operations Coordinator – Freight Forwarding

Location: New Lynn, Ne

w Zealand

About Us:

We are a dynamic and rapidly growing logistics company, committed to providing exceptional service to our clients. As part of our operations team, you will play a crucial role in managing end-to-end imports, exports via air & sea along with providing top-notch customer service to our valued clients.

Key Responsibilities:

• Liaise with overseas agents, shipping lines, and local forwarders for efficient coordination.
• Process and register clients’ documents and shipments accurately.
• Maintain up-to-date records in our systems.
• Act as the first point of contact for client inquiries.
• Provide excellent customer service to ensure client satisfaction.

Skills and Experience:

We are seeking an intermediate operator who can set high standards and take ownership of their work. The ideal candidate will possess the following skills and experience:

• Cargo Wise knowledge is essential.
• 3-5 years of industry experience in NZ Freight Forwarding.
• Excellent written and verbal communication skills.
• Strong imports experience is required; some export experience is advantageous.
• Proactive team player with a can-do attitude.
• Well-versed in freight forwarding processes with confidence in your abilities.

What We Offer:

• Competitive salary commensurate with experience.
• Opportunities for career advancement and professional development.
• A supportive and collaborative team environment.
• Exposure to diverse and challenging projects in the logistics industry.

How to Apply:

If you are ready to take on this exciting role and meet the qualifications outlined above, please submit your resume and a cover letter detailing your relevant experience to [email protected]

Be sure to include “Operations Coordinator Application” in the subject line.

Join our team and be a key player in shaping the future of our operations team !

Please only apply if you’re already in New Zealand & able legally work in New Zealand.