JFCS East Bay Hiring for Volunteer Services Assistant at Concord, CA Full Time

Job Announcement

Volunteer Services Assistant

JOB TITLE: Volunteer Services Assistant

REPORTS TO: Volunteer Services Manager

STATUS: 37.5 hours per week/hourly/non-exempt

LOCATION: Concord / remote

OUR AGENCY

Rooted in Jewish values and historical experiences, and inspired by the strengths of the diverse

communities we serve, JFCS East Bay promotes the well-being of individuals and families by providing

essential mental health and social services through every stage of life. JFCS East Bay is an innovative,

multicultural human service agency that has served individuals and families throughout Alameda and

Contra Costa counties since 1877.

The agency’s current programs include resettling refugees, providing mental health services to children

and families, offering immigration legal services, and supporting seniors and Holocaust survivors. Our

staff of more than 60 employees is characterized by its dedication, teamwork, warmth, and humor.

Agency offices are located in downtown Berkeley (five blocks from BART) and Concord (five blocks from

BART), with a satellite location in uptown Oakland.

JFCS East Bay actively seeks to hire qualified professionals who reflect the cultural and linguistic diversity

of the East Bay and of our clients. We are committed to creating a community where staff and clients

from all backgrounds feel safe, welcome, and included. We are looking for equity-minded applicants who

demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural,

disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. We

hope to expand our diversity in the belief that clients heal best when staff represent the communities they

serve and are guided by values of social justice.

JOB SUMMARY

JFCS East Bay seeks to hire a Volunteer Services Assistant to help recruit, train, and coordinate

volunteers to support our refugee resettlement program. Reporting to the Volunteer Services Manager,

the Volunteer Services Assistant will primarily be responsible for interacting with and overseeing groups

of volunteers who are supporting refugees as they become acclimated to their new homes. As needed,

the Volunteer Services Assistant will also assist with other Volunteer Services programs. This position will

have the flexibility to do some work remotely, with a home base in and access to our Concord office.

DUTIES & ESSENTIAL JOB FUNCTIONS

Collaborate with Volunteer Services Manager and Refugee Services staff to develop and

implement trainings that support cultural understanding and awareness.

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Develop tracking and evaluation systems to measure the effectiveness of volunteer efforts.

Recruit, onboard, and train volunteer groups.

Provide groups with task lists, adjusting tasks as needed throughout the ninety-day resettlement

period for each refugee family.

Check in with volunteers to assess progress.

Present at local synagogues, churches, schools, and other community centers to share

information and attract new volunteers.

Conduct exit assessments with volunteers after each ninety-day period with a refugee client.

Meet donors at storage unit and Concord office for in-kind donation drop offs.

Assist with coordination of in-kind donations program, including screening items, managing

logistics, and tracking.

Provide coverage for other Volunteer Services programs when other team members are

unavailable

Assist with training and onboarding new volunteers in other programs.

Assist the Volunteer Services Manager with other tasks as needed.

QUALIFICATIONS

Bachelor’s Degree preferred and at least 1 year of related experience in nonprofit or social

service agencies.

A demonstrated commitment to diversity and inclusion; valuing a diversity of perspectives and

encouraging contributions by all team members.

Strong organizational abilities, and ability to keep updated, well-organized tracking system and

files.

Experience with tracking and reporting data.

Initiative and ability to work independently as well as part of a team.

Able and willing to drive clients on occasion and make home visits.

Well-developed verbal and written skills.

Ability to work with computers.

Excellent problem-solving skills.

Commitment to agency mission of promoting and strengthening the social and emotional well-

being of diverse individuals and families throughout the East Bay.

High degree of cultural competence and sensitivity.

Clean DMV record, current California driver’s license, and car required.

COMPENSATION AND BENEFITS

Salary is $23 per hour. Generous benefit package includes: Medical, Dental, Vision, Life Insurance,

FSA/HSA, 401(k) with agency match (after 1 year), 28 paid days off, great colleagues, and a friendly,

respectful work environment.

TO APPLY

Please submit a thoughtful cover letter and resume to [email protected]. Please include

your name, job title, and “VS70” in the subject line. Position open until filled.

JFCS East Bay is an Equal Opportunity employer that highly values diversity and does not discriminate on the basis of age (40 or older), ancestry, color,

religious creed (including religious dress and grooming practices), denial of family and medical care leave, disability (mental and physical, including HIV and

AIDS), marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including

language use restrictions), race, sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or

breastfeeding), gender, gender identity and gender expression, sexual orientation, or any other protected status in accordance with all applicable federal,

state, and local laws.

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